Your fortnightly insight into the latest European digital commerce news, cases and developments to help and inspire you in your daily work!
- Exploring the industry’s hottest topics to inspire you and give you practical tools to improve your commerce business.
- From platforms and payments to mobile and marketing, and much more!
How do you build customer loyalty and reduce customer churn? By implementing a loyalty programme. Nikhil Naidu, lead of product marketing activities for Yotpo loyalty and referral software products, has a vast experience in customer loyalty. Key takeaways: How a loyalty programme can help your brand How to combat customer churn (and what is likely to cause customer churn) The link between user-generated content and loyalty What the market can expect to see in terms of customer loyalty in 2020
Here's a sneak preview of what you can expect from this podcast in the coming months.